1. What does Duckie Technologies do?
DuckieTech builds operational software for Roblox communities. Main products are Kyra, Ranker, Duckie Interactive, and private Duckie Media tooling.
2. Which product should I start with?
If you need activity/session management, start with Kyra. If your primary need is promotion workflow and rank progression, start with Ranker.
3. Is this only for big communities?
No. Smaller groups can use the same tools and enable only the features they need.
4. Where can I see live uptime?
Use the public Status page for current service health and response checks.
5. Where do I read legal documents?
Open the Legal Center for Terms of Service and Privacy Policy.
6. How do I get support?
Use Discord support at discord.gg/FBGbM2B9BH or email [email protected].
7. How fast are issue responses?
Response speed depends on severity and queue load. Include exact reproduction steps to reduce back-and-forth and get faster fixes.
8. Do you sell user data?
No. Data sale is not part of DuckieTech operations. Privacy details are documented in the public policy pages.
9. Can users request deletion?
Yes. Product-level deletion workflows exist where applicable. Support can also route requests to the right owner/admin path.
10. Are your pages just a link hub?
No. The website includes public scope pages, policies, support routes, status checks, and practical setup information for new users.
11. Is there developer documentation?
Yes. Product-specific docs are published on service domains. Start with Resources for a route map.
12. How can I report a security issue?
Send the report privately through support channels with steps, impact, and logs/screenshots when possible.