Privacy Policy

Last updated: April 12, 2026

1. Scope

This policy covers duckietech.cc and Duckie Technologies operated services and support channels.

2. Data We Process

• Account identifiers required for authentication and access control.
• Operational service telemetry required to provide requested features.
• Security/reliability logs used for abuse prevention and incident response.
• Support conversation context when users request troubleshooting help.

3. Why We Process Data

• Provide requested product functionality.
• Enforce permissions and workspace access controls.
• Maintain uptime, monitor failures, and improve reliability.
• Handle support requests and investigate reported issues.

4. Data Sharing

Duckie Technologies does not sell personal data. Data may be processed by infrastructure providers used to run the platform, or disclosed if required by applicable law.

5. Retention

Data is retained only as long as operationally necessary, legally required, or configured by product-level retention settings. Where deletion workflows exist, approved requests remove eligible records according to service behavior.

6. Security

We apply reasonable technical and organizational controls, including access restrictions, audit logging, and environment-based secret handling.

7. User Requests

Users can request access or deletion through supported service workflows or support routes. Requests may require identity verification before action.

8. Contact

For privacy questions, contact [email protected] or use the official support Discord route.