Resources

Practical Setup Guide For New Teams

This page explains what each DuckieTech product does, how to pick the right one, and what to prepare before your first rollout.

Service Selection

Choose Kyra when you need activity tracking, sessions, assignments, LOA, and role-based workspace controls.

Choose Ranker when rank progression and promotion workflow are your main operational bottlenecks.

Use Duckie Interactive for player-facing release communication, game pages, rules, and community updates.

Before You Start

  • Define your staff roles and permission boundaries.
  • List the exact metrics you want to track.
  • Prepare a support route (Discord and backup email).
  • Review legal requirements with your team admins.
  • Schedule one internal test week before full launch.

Onboarding Checklist

  1. Create your workspace and verify core settings.
  2. Set permission roles before inviting members.
  3. Connect Roblox ingest/scripts only after role checks are done.
  4. Configure session and assignment rules with realistic targets.
  5. Run a short pilot with a small internal team.
  6. Publish internal staff instructions for consistent use.
  7. Monitor first-week data for gaps or false positives.

Reliability Practices

DuckieTech services are monitored via public status checks. We recommend using the status page as your first triage step before reporting incidents.

When reporting issues, include exact timestamps, workspace URL, role used, and screenshots. This reduces response time and avoids generic troubleshooting loops.

Product-Specific Starting Points

Use these routes when you already know which DuckieTech product you want to evaluate.

Kyra Setup

Best for Roblox group owners who need activity tracking, sessions, assignments, staff roles, LOA, add-ons, Discord bot tools, or in-game dashboards.

Open Kyra Docs

Ranker Setup

Best for teams that want a simpler rank workflow with clear support paths, public docs, and controlled access for group clients.

Open Ranker Docs

Duckie Interactive

Best for players looking for Duckie-made games, rule pages, updates, and direct support information without needing an admin dashboard.

Open Duckie Interactive

Support + Review

Best for reviewers and new users who want the legal center, status page, FAQ, support routes, and company information before using a product.

Open Legal Center

Support Playbook

Use this format to report problems:

  • What you expected to happen.
  • What happened instead.
  • Exact page URL and account role.
  • Time of event and timezone.
  • Any error text shown on screen.